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Frequently Asked Questions

How does microneedling work?

We've created a Guide to At-Home Microneedling that's both a practical guide and an educational resource. Click below to read:

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What is C2+GF™ Complex?

C2+GF™ (Cytokine Communication + Growth Factors) Complex is our key active ingredient. This is the protein-rich broth produced when adult stem cells divide during their earliest stages of growth. These cells originate from healthy, adult bone marrow donors who are fully compensated for their donation. To ensure the highest levels of cosmetic safety, C2+GF™ Complex does not contain stem cells or living tissue of any kind, nor do any of the Célage Bioscience formulations.

Are stem cells used in Célage Bioscience products?

Live stem cells are not used in The Célage Treatment System. Rather, we grow human bone marrow stem cells under special conditions in labs and then extract only cytokines and growth factors, discarding everything else. The Treatment Serum and The Daily Active Complex contain these cytokines and growth factors, which are proteins encapsulated in natural lipid envelopes to preserve them, keep them functional, and aid in transporting these rejuvenating agents.

How soon can I expect results?

Because each individual user is different, our Concierge - a licensed medical aesthetician - will create a personalized treatment protocol just for you.  The protocol is based on your age, skin type, cumulative sun exposure and current skincare.  Based on self-reported Célage Treatment System users, we've found that approximately 30% of users who followed instructions accurately and were consistent in usage experienced improvement to skin in 30 days, 60% of users experienced improvement to skin in 60 days, and 90% of users experienced improvement to skin in 90 days.

CONSULT WITH A SKINCARE EXPERT

Can I still use my favorite skincare products while using The Célage Treatment System?

Yes! The Célage Treatment System is an add-on series of 5-minute microneedling treatments to be used in conjunction with your current skincare routine. On non-treatment mornings and evenings, we recommend using The Daily Active Complex as your first layer of skincare after cleansing. This way, the active ingredients are most readily available to the skin, and therefore more beneficial with The System.

Should I stop using active ingredients while using The Célage Treatment System?

When beginning The Célage Treatment System, you may want to reduce the usage of actives in your skincare, then slowly add them back into your regimen after skin has acclimated to The Célage Treatment System’s every-third-day microneedling treatments.  Exfoliating acids, such as AHAs and BHAs, along with retinol and vitamin C are commonly found active ingredients that may cause irritation until the skin acclimates.

Are your products safe? What ingredients are included?

Yes.  All of our skincare products are paraben-free, dye-free and cruelty-free.

The Treatment Serum

Water (Aqua), Human Bone Marrow Stem Cell Conditioned Media, Hyaluronic Acid, Benzyl Alcohol, Dehydroacetic Acid

The Daily Active Complex

Water (Aqua), Butylene Glycol, Glycerin, Human Bone Marrow Stem Cell Conditioned Media/C2+GF ComplexTM, Hydroxypropyl Starch Phosphate, Cetearyl Alcohol, Caprylic/Capric Trigylceride, C12-15 Alkyl Benzoate, Diheptyl Succinate, Glycosphingolipids, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Tetrahexyldecyl Ascorbate, Panthenol, Opuntia Ficus-Indica Stem Extract, Tocopheryl Acetate, Tamarindus Indica Seed Gum, Magnesium Aluminum Silicate, Caprylyl Glycol, Ethylhexylglycerin, Hexylene Glycol, Xanthan Gum, Simmondsia Chinensis (Jojoba) Seed Oil, Sodium Hyaluronate, Carbomer, Polysorbate 20, Phenoxyethanol, Capryloyl Glycerin/Sebacic Acid Copolymer, Candelilla/Jojoba/Rice Bran Polyglyceryl-3 Esters, Sodium Stearoyl Lactylate, Pentylene Glycol

The PreTreatment Exfoliant

Water (Aqua), Polylactic Acid, Helianthus Annuus (Sunflower) Seed Oil, Glycerin, Cetearyl Alcohol, Cetearyl Olivate, Sorbitan Olivate 1% and Less: Bambusa Arundinacea Stem Powder, Squalane, Hippophae Rhamnoides (Sea Buckthorn) Seed Oil, Saccharum Officinarum (Sugar Cane) Extract, Pyrus Malus (Apple) Fruit Extract, Camellia Sinensis Leaf Extract, Citrus Limon (Lemon) Fruit Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Oryza Sativa (rice) Bran Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Cymbopogon Schoenanthus Oil, Polysorbate 60, Xanthan Gum, Polysorbate 80, Phenoxyethanol, Ethylhexylglycerin

Can I use The Célage Treatment System while pregnant or nursing?

It is not recommended to undergo any elective cosmetic procedure, including microneedling, while pregnant or nursing.

What is your return policy?

We want you to love using our products!  If you’re not happy, please contact our Concierge at 800-589-5536 between 9 AM-6 PM PST, who will help in refunding your purchase, up to 30 days from your date of purchase.

I live outside of the US. Do you ship internationally?

We currently ship only within the United States and Canada.

OUR PHILOSOPHY: The Science of Healthy Skin™

Healthy skin is beautiful skin.

As experts in The Science of Healthy Skin™, we approach the care of skin from a science-first perspective.